Privacy Policy

This Privacy Policy, together with the Terms of Use, governs the collection, processing and use of your personal information. “Personal information” refers to information that identifies an individual, such as name, address, e-mail address, trading information and bank details. “Personal information” does not include anonymous and / or aggregated data that does not identify a specific user. chainsolutions.ro is committed to protecting and respecting your privacy.
1. PERSONAL INFORMATION
We collect the personal information you provide us directly when you open a chainsolutions.ro account, perform any operation on the chainsolutions.ro platform or use other chainsolutions.ro services. This may include:
  • Contact information such as name, home address, and email address.
  • Account information, such as your username and password.
  • Financial information, such as bank account numbers, bank statements, and trading information.
  • Identity verification information, such as government-issued ID, passport, national identity card, or driver’s license.
  • Residence verification information, such as utility bill details or similar information.
We also automatically collect certain information about your computer, device and browsing when you access the chainsolutions.ro website or use chainsolutions.ro. This information is aggregated to provide statistical data about the actions and browsing patterns of our users and does not identify individuals. This information may include:
  • Information about your computer or mobile devices, including IP address, operating system, browser type.
  • Information about using the website.
2. USE OF COOKIES AND SIMILAR TECHNOLOGY
The chainsolutions.ro website uses cookies. Cookies are small text files that are placed on your computer by the websites you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to site owners.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
  • Process chainsolutions.ro transactions. We will process your personal information only for the purpose (s) for which it was provided to us.
  • Verify your identity in accordance with the Money Laundering Regulations 2007 and the chainsolutions.ro anti-money laundering policy, as well as addressing other law enforcement needs, as described in detail in the Terms of Use.
  • To personalize your experience with chainsolutions.ro services.
  • Analyze your use of the chainsolutions.ro site and improve our sites and offers.
  • Help us respond to your customer support requests.
  • Contact you about chainsolutions.ro services. The e-mail address you provide may be used to communicate information and updates regarding your use of chainsolutions.ro services. We may also occasionally communicate company news, updates, promotions and related information regarding similar products and services provided by chainsolutions.ro.
  • Administer a contest, promotion, survey, or other feature of the site, as detailed on the website.
We may disclose your personal information to third parties and to legal and regulatory authorities, and we may transfer your personal information to you outside the EEA.
4. DISCLOSURES TO THIRD PARTIES
In processing your transactions, we may share some of your personal information with third-party service providers who assist in our business operations. Your information will not be sold, exchanged or shared with third parties without your consent, except for the provision of chainsolutions.ro services or in accordance with legal requirements. By using our Services and accepting our Terms and Conditions of Use, you consent to the disclosure of your personal information, as described in this Privacy Policy. Third party suppliers of chainsolutions.ro are contractually obliged to protect and use this information only for the purposes for which it was disclosed, unless otherwise provided by law or permitted. We ensure that such third parties will be bound by terms as secure as those described in this Privacy Policy or those to which we are subject in accordance with applicable data protection law.
5. DISCLOSURES TO LEGAL AUTHORITIES
We may share your personal information with law enforcement, data protection authorities, government officials and other authorities when:
  • We are bound by summons, court order or other legal procedure.
  • We believe that disclosure is necessary to prevent physical harm or financial loss.
  • Disclosure is required to report suspected illegal activity.
6. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
We store and process your personal information in data centers around the world, wherever chainsolutions.ro facilities or service providers are located. As such, we may transfer your personal information outside the EEA. These transfers are made in accordance with our legal and regulatory obligations. Occasionally, the chainsolutions.ro website may provide references or links to other websites (“External Sites”). We do not control these third party websites or any content contained therein. You agree that we are in no way responsible or liable for external sites mentioned or connected to the chainsolutions.ro website, including, but not limited to, site content, policies, errors, promotions, products , services or actions and / or any damages, losses, errors or problems caused by, or related to these sites. External sites have separate and independent privacy policies. We encourage you to review the policies, rules, terms and regulations of each site you visit. We try to protect the integrity of our site and to receive any feedback about the information of the external site provided on the chainsolutions.ro site.
7. RIGHTS OF ACCESS TO PERSONAL INFORMATION
You have the right to access your Personal Information to correct, update and block inaccurate and / or incorrect data. To exercise this right, please contact us at office@chainsolutions.ro . chainsolutions.ro will respond to your request only if it does not conflict with our Terms and Conditions of Use and other legal and regulatory obligations.
8. SECURITY OF PERSONAL INFORMATION
We use a variety of security measures to ensure the confidentiality of your personal information and to protect your personal information against loss, theft, unauthorized access, abuse, alteration or destruction. These security measures include, but are not limited to:
  • Password-protected directories and databases.
  • Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and securely sent over the Internet.
  • PCI scan to actively protect our servers from hackers and other vulnerabilities.
All financially and / or credit sensitive information is transmitted via SSL technology and encrypted in our database. Only authorized chainsolutions.ro personnel have access to your Personal Information and this staff is obliged to treat the information as confidential. Security measures will be reviewed regularly, taking into account new and relevant legal and technical developments. We retain Personal Information for as long as is necessary to fulfill the purposes described in this Privacy Policy, subject to our legal and regulatory obligations. In accordance with our obligations to keep records, we will keep the account and other personal information for at least five years after closing an account.
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